Serving Coachella Valley communities since 1983 · On call 24/7

HOA Management in Redlands

Redlands is a city located in San Bernardino County, California. It has a population of over 73,000 Californians and is known for its vibrant downtown area and citrus groves. Noteworthy landmarks include the San Bernardino National Forest, Sylvan Park, and the Redlands Historical Glass Museum.

 

The city of Redlands is surrounded by mountains and is home to numerous outdoor recreation areas. Residents can enjoy peaceful strolls or hikes across its numerous parks and green spaces. Moreover, its mild climate makes it an ideal place to live. There are also many local events and entertainment opportunities, like the Redlands Bowl Summer Music Festival and the Redlands Symphony Orchestra.

Adrienne L. profile picture
Adrienne L.
2 days ago
Best property management company in the Coachella Valley. Highly recommend. David is the best property manager we have had.
Joanne C. profile picture
Joanne C.
4 days ago
I’m finding out that Stan, the Ai Assistant is very helpful in helping me navigate the portal system. He offers suggestions, clarifies and finds solutions to be problem/issues. Very easy to work with too.
Linda Leonti R. profile picture
Linda Leonti R.
1 week ago
Mark See is always very responsive and provides it in a positive way. Appreciate him.
Patrick T. profile picture
Patrick T.
2 weeks ago
So far process was easy and fast to submit work order via chat
Adrianna M. profile picture
Adrianna M.
2 weeks ago
Awful service. They notified us of a zoom board meeting, cancel and reschedule, then the meeting never happened. Also the passes that residents need during the festivals have been delivered for the last 20 years, now they are requiring residents to pick them up at their offices which is on the other side of the valley and is open only during the time that most of us are also working. Last I made a service request months ago and have yet to receive a response.
Alice W. profile picture
Alice W.
2 weeks ago
My experience with Personalized Property Management has been unacceptable. The company neglected to properly post my monthly HOA payments, even though the payments were made on time. Because of their failure to accurately maintain my account, they assessed late fees and penalties and negatively affected my credit score. I have repeatedly provided bank statements that clearly show proof of payment, yet they continue to refuse to credit my account or correct the errors. What is equally frustrating is their lack of communication. Multiple emails and phone calls have gone unanswered, leaving me with no meaningful way to resolve a problem that was caused by their records management. If you're looking for a property management company that values accuracy, responsiveness, and accountability, my experience suggests you should look elsewhere.
Art K. profile picture
Art K.
3 weeks ago
Jenny Covert, by far our best manager ever !! 10 stars !!
Chris M. profile picture
Chris M.
3 weeks ago
Always there to help me with any questions 😊
Bruce B profile picture
Bruce B
4 weeks ago
Always fast to respond and correct problem.
Emory D. profile picture
Emory D.
1 month ago
Great job ! Easy to get the stuff done , good transmission !
Mary S. profile picture
Mary S.
2 months ago
I can’t say enough good things about Personalized Property Management and, especially, Caren. I recently needed her help with some important loan documents, and we were working under a very tight deadline. Caren was incredibly responsive and immediately jumped in to help. She understood how time-sensitive the situation was, took action right away, and made sure I had what I needed so we could stay on schedule and close on time. Her communication, professionalism, and willingness to go above and beyond made a stressful situation so much easier. It’s rare to find someone who is not only responsive but genuinely cares about helping their clients and getting things done. I’m extremely grateful for Caren’s help and would highly recommend Personalized Property Management to anyone looking for a property management company that is reliable, professional, and truly cares about their clients.
Roger J. profile picture
Roger J.
2 months ago
My payments went up and no noticeable changes have been made. Why did it go up $100 where is that extra money going? The fees they have are ridiculous if you happen to be late and in this economy, you would think if the company cared about the people they serve would be a little more understanding on fees. They pick and choose the rules they enforce and again, no improvements I have seen have been made so where’s is the extra $1200 plus fees of my money going?
Gary B. profile picture
Gary B.
2 months ago
Courteous and responsive
Terry profile picture
Terry
2 months ago
C a r e n Ol i v a and her staff have been absolutely amazing... Very helpful, responsive and courteous.... That includes the accountant Frances. Thank you PPM. Terry Avakian
Caren O. profile picture
Caren O.
1 year ago
Cynthia W. profile picture
Cynthia W.
1 year ago
I worked with Caren Carnine-Oliva, property manager at Personalized Property Management in Cathedral City, CA on a very time consuming and difficult condominium project. I am a condo project underwriter and was working with Caren to try and get the condo project approved for Agency financing. The process require a lot of effort over a 3 week period. Caren was amazing in her service to our mortgage company in assisting me with everything I needed to get the project approved. Caren continuously went above and beyond to provide what was requested of her, and provided the documentation needed in an efficient and remarkable time frame. At times providing the requested documentation the same day or within hours of my request!!! This is unheard of in the industry. In a time when we struggle daily to receive even the most minimal or decent customer service from most property management companies, it is a welcome change to work with a property manager and company that truly does represent their company in putting the customer first. Thank you Caren Oliva and PPM for an outstanding job and assisting me in getting our condo project approval to the finish line!!!
Mary E. profile picture
Mary E.
1 year ago
George R. profile picture
George R.
1 year ago
Caren Oliva, is great. Thanks
Deborah C. profile picture
Deborah C.
1 year ago
I really appreciate the professionalism of the PPM staff. They are courteous, very easy to work with, and quick to respond!
Jane J profile picture
Jane J
1 year ago
We love Caren! So grateful for all her help, patience and knowledge. We’re all learning a lot from her. Yay Caren!
Ary R. profile picture
Ary R.
1 year ago
*SPECIFIC TO A PROPERTY MANAGER EMPLOYED HERE - We want to give our compliments to Ian Ochoa, our property manager. He has done an outstanding job maintaining our community and puts in every effort to resolve the concerns of every homeowner here putting us all at ease. We are so grateful for his efforts and diligence. It's obvious he takes a tremendous amount of pride in his work and what he does. You can see it in the way he carries himself and how he treats each and every concern like a priority. He is responsive, communicative and goes above and beyond in his services! Ian is someone who steps up and shows up, never complaining nor being dismissive no matter how small the matter. The work he does is great and we are grateful he manages our community! As someone with several years experience in the HOA management industry myself, I have to commend him for the way he approaches each and every matter with the utmost respect and consideration, treating our community as though he is a resident here himself. GREAT JOB IAN!

HOA Management Services in Redlands

More than 50,000 community associations exist in California. This means that 14.07 million people live within planned communities. It is no surprise given that HOAs are known for providing convenient facilities such as parks and gyms. Moreover, they often offer services such as garbage collection and wastewater management.

 

HOAs are hard to maintain. The community must elect responsible board members who take charge of community upkeep, rule enforcement, and fee collection. Often, the directors do not have the right skills or experience to manage a community. For this reason, hiring a professional HOA management in Redlands, CA, is a popular choice.

 

Personalized Property Management caters to various communities in Southern California. Our services include the following:

Portfolio Management

Active Adult Community Management

Mixed-Use Development Association Management

Master-Planned Community Association Management

Condominium Association Management

On-Site HOA Management

HOA Governance

HOA Development Services

Association Consulting

Financial Management and Accounting

city view | hoa management in redland

Condo Management Services in Redlands

Condominiums starkly contrast homeowners associations because of their shared walls and unique amenities. They provide a different living environment to their residents. This is why condo management will often differ from homeowners association management. 

 

Personalized Property Management has years of experience working with condo boards. We have helped several communities solve internal problems and manage their operations. Our team is prepared to handle whatever you throw our way — including accounting and financial management.

A World-Class Redlands HOA Management Company

Personalized Property Management is no stranger to the desert environment of Southern California. We have worked in the industry for over 40 years and know what to expect. You can count on us to help your community thrive, no matter the challenge.


Are you in need of an HOA management company in Southern California? Call Personalized Property Management now at 760-325-9500 or contact us online to learn more!