Your Trusted Coachella Valley HOA Management Partner Since 1983.

Personalized Property Management has been great ever since we moved into our new home. They have been responsive and efficient in any request or issue we have had. Great management company!

Carin Olivia is fantastic

Frances had great attitude, excellent tone of voice,and helped me in a timely manner. 😊💯

Excellent Customer service Heidi and Her Team have Taken care of Me every step of the way. Easy and friendly service. When PPM took over my HoA Heidi was there to help My Family’s and I. Appreciate your kindness and support. Thank You Heidi.

Jeannie is so pleasant, prompt to respond and kind! I appreciate her so much!!!

Jennie Tidwell, the PPM community manager for my HOA, is remarkably hard-working and dedicated to ensuring the board is well-informed and has its decisions followed through.

I want to thank Rebecca Day for all the great work she does as the Office Manager at Vista Montana in Desert Hot Springs. She has always been there to answer my questions and help me with the issues I'm dealing with. She is a true professional in every way and Sandy and I appreciate her very much. Gary and Sandy Carroll

Rebecca Day is my primary contact at PPM. She always answers my questions respectfully and knowledgedly. We are fortunate to have her as our on-site manager.

Rebecca has always been kind and accommodating, when I need something from the office. I feel like I can call her with any questions or needs, and she will help me. Assuring to know!

Have worked with them for the last 10 years and would highly recommend them. Very professional and customer oriented.

Heidi from personalized property management was so kind and make things work smoothly. She always think about how could she make things easier for the customer! Thank you Heidi the best of the best!

Jenny Covert, by far our best manager ever !! 10 stars !!

I have had Personalized Property Management as property managers for my place in La Quinta for a few years. The HOA committee actually changed to another company for awhile but changed back to PPM. That pretty well sums up how good their company is. I am glad we have them back again as I was not happy to switch and the customer service from the other place was frustrating to say the least.

PPM is a great Mgmt company, and Heidi Grass above and beyond, responding quickly, explaining easily, amazing follow-through, awesome awesome awesome.

Great job ! Easy to get the stuff done , good transmission !

I am one of the longest time owners of a condo in Palm Springs Villas 1. I had booked and bought my Unit when it was still on the drawing board in 1979. In this long run I have interacted with numerous managers and functionaries. Recently on three occasions I have dealt with Mr. Francis Riconalla long distance on phone. His professionalism, knowledge, helpfulness and politeness impressed me as outstanding. Each time I got the help I needed highly efficiently. His communicative skill is also admirable. His expertise in instructing me to navigate through the not so user friendly portal is especially noteworthy. I commend the management to have a person of his caliber. Syed Karim Raza USC MPA, MA Econ Chairman, BTG Textiles, Inc. Los Angeles, CA

The landscape representative showed up quickly and resolved the issue without problems.

Heidi Grasl has been my favorite employe at PPM. She is calm and very helpful. She deserves recognition for her efforts.

In regards, in my many years working on HOA boards here in the desert, I have found no other management company as professional, ethical and honest as PPM (Personalized Property Management). Using their many years of experience, PPM continues to help the board and the community maintain HOA compliance and conformity to local, state and federal guidelines. In addition, I have found repeatedly that Rich and his experienced team do what is necessary to support our community by consistently showing up and helping us find ways to improve our community. I would recommend PPM above the rest. I believe they are a big part of our success as a community.

I can’t say enough good things about Personalized Property Management and, especially, Caren. I recently needed her help with some important loan documents, and we were working under a very tight deadline. Caren was incredibly responsive and immediately jumped in to help. She understood how time-sensitive the situation was, took action right away, and made sure I had what I needed so we could stay on schedule and close on time. Her communication, professionalism, and willingness to go above and beyond made a stressful situation so much easier. It’s rare to find someone who is not only responsive but genuinely cares about helping their clients and getting things done. I’m extremely grateful for Caren’s help and would highly recommend Personalized Property Management to anyone looking for a property management company that is reliable, professional, and truly cares about their clients.

Working with Heidi has been a very pleasant experience ☺️ !!! Thank You, THE RICK A DO

PPM has managed our 42 year home in the Los Cocos Community in Rancho Mirage for decades. They always show exemplary care and attention to the extensive needs of our HOA. Our family appreciates the multi generations of the PPM family who show up and attend to whatever is needed to keep our community looking great.

Always fast to respond and correct problem.

I want to give a shout out to Jennie Tidwell who is the property manager at our Andreas Hills condo. As a Board member I’d like to compliment her on her extraordinary service to our community. I have found her to be responsive to issues, knowledgeable and very professional.

I live in, and serve on the board of, an HOA community for which PPM is the property manager. Rich Warfield, head of PPM, has for many years gone above and beyond in providing service to our HOA, and the same is true of PPM's onsite staff. Dealing with and handling the concerns of many homeowners is a difficult and challenging task, often made more difficult by the unfortunate, negative, actions and antics of certain homeowners within the community. Property management is a tough, competitive business with difficult demands, but PPM does an excellent job of serving my community and its residents.